Stop answering the same support questions
every day
Aube AI handles order status, product questions, cancellations, refunds, and policy replies automatically for Shopify, WordPress, and WooCommerce stores — 24/7, in any language.
67%
auto-resolved conversations
0.4s
average AI reply time
5 min
setup, no code needed
Before Aube AI
Repetitive order, refund, and product questions pile up while customers wait.
After Aube AI
Most common questions are answered instantly, and only edge cases reach your team.
Shop Assistant
Online · replies instantly
Where's my order #1042?
Order #1042 shipped yesterday via FedEx 📦
Tracking: 7489123456
Est. delivery: tomorrow by 8pm
Can you recommend something warm for winter hiking?
Try the Alpine Thermal Jacket — insulated, waterproof, and available in your size.
Resolved by AI
0.4s response time
Free to install · No credit card required · Cancel anytime
Merchant dashboard
See what AI handled, and what still needs you
Your team gets one clean dashboard for conversations, handoffs, languages, and resolution status. No mystery queue, no digging through inboxes.
Spot conversations that need human attention before they become bad reviews.
See which customer questions Aube AI resolved automatically.
Search and review conversation history from one merchant dashboard.
73%
of customer questions are repetitive
0.4s
average AI response time
67%
of queries resolved without human help
24/7
availability, zero overtime cost
Platforms
Works where you sell
Whether you run Shopify or WordPress, Aube AI has you covered.
Shopify
Shopify App Store
One-click install from the Shopify App Store. Syncs your products, orders, and store policies automatically. No developer needed.
- All Shopify plans supported
- Instant product & order sync
- Auto-synced store policies
WordPress
WordPress + WooCommerce
Works with any WordPress site. Connect WooCommerce to sync products and manage orders automatically. Plugin install takes under 5 minutes.
Learn more about the WordPress chatbot- Works without WooCommerce too
- WooCommerce product & order sync
- Knowledge base for store policies
Features
Everything your support team does,
at a fraction of the cost
Aube AI handles the repetitive 70% so your team can focus on cases that actually need a human.
Order lookup & cancellation
AI handles "Where's my order?" and cancellation requests instantly. Verifies identity by email before any action — no human needed.
Semantic product search
Understands what customers actually mean, not just keywords. "Something warm for winter hiking" finds the right product.
Any language, automatically
Customer writes in Chinese? AI replies in Chinese. Spanish, Arabic, French — detected and matched without any config.
Proactive engagement
Widget auto-opens after 30s on a product page with a product-specific opener. No customer left browsing in silence.
Auto-synced store policies
Your Shopify policies and WordPress knowledge base entries power accurate answers about shipping, refunds, returns, and store rules.
Seamless human handoff
When the AI cannot help, it escalates instantly. Human agents see the full conversation history in the merchant dashboard.
Smart refund management
Set an auto-approval threshold — small refunds process instantly. Larger ones queue for your review with full context and one-click approval.
Analytics & insights
Track resolution rates, conversation volume, top customer questions, and AI satisfaction scores — all in one dashboard.
Customer satisfaction scoring
Customers rate AI responses with a thumbs up/down. See your satisfaction rate in analytics to continuously improve.
How it works
Up and running in 5 minutes
No training data to upload. No integrations to configure. Just install.
Install on Shopify or WordPress
Use the Shopify app or WordPress plugin. Aube AI syncs products, orders, and store knowledge with no custom code.
Customize your widget
Match your brand colors, set the AI tone (professional, friendly, casual), and write your welcome message — all from the dashboard.
AI handles support from day one
The chat widget goes live on your store. Customers ask questions. AI answers in under a second. You review the rare escalations.
Without Aube AI
Support emails pile up overnight and on weekends
Customers wait hours for a simple order status
Your team manually copies order info into every reply
One bad response tanks a review and a returning customer
With Aube AI
AI answers in under a second — any time, any language
Orders looked up and explained automatically
Cancellations processed without any agent involvement
Your team only handles cases that genuinely need a human
Comparison
How we stack up
Built for ecommerce support across Shopify, WordPress, and WooCommerce — not bolted on.
| Feature |  Aube AI | Gorgias | Tidio |
|---|---|---|---|
| WordPress & WooCommerce support | |||
| Flat monthly pricing | |||
| Shopify & WooCommerce product sync | |||
| Auto order lookup & cancellation | |||
| Semantic product search | |||
| Any language, auto-detected | |||
| Custom auto-popup product-page offers | |||
| Auto-approve small refunds | |||
| Customer satisfaction scoring | |||
| Setup time | 5 minutes | 2+ hours | 30 minutes |
Some AI helpdesk tools charge $0.65–$0.90 per AI-resolved conversation. Aube AI is flat-rate.
Pricing
Simple, predictable pricing
No per-conversation fees. No surprise overages. While other helpdesks charge $0.90–$0.99 per AI resolution, Aube AI is a simple flat monthly price.
Free
For stores just getting started.
Starter
For growing ecommerce stores.
Growth
For high-volume ecommerce stores.
Need higher volume? Contact us for custom plans.
Testimonials
Merchants love it
“We used to spend 3 hours a day on 'where is my order' emails. Aube AI handles most of them automatically now. Our team finally has time to focus on real issues.”
Sarah K.
Founder, outdoor gear store · Shopify Plus
“Installed in 5 minutes, connected to our products and policies automatically. The multilingual support is incredible — our Chinese customers finally get instant replies.”
James T.
CEO, fashion brand · WooCommerce
“We tried a few other AI support tools. Both billed us per conversation and the costs were unpredictable. Aube AI is flat rate and the AI product recommendations are honestly better.”
Maria L.
Head of Support, home goods · Shopify Plus
FAQ
Common questions
Does the AI ever make mistakes?
What languages does it support?
Can the AI cancel orders?
How is this different from other AI support tools?
What happens when the AI can't answer?
Is there a setup fee or long-term contract?
Is my customer data safe?
What happens when I hit the monthly conversation limit?
Can the AI handle refund requests?
Ready to stop answering the same questions?
Join merchants using Aube AI to deliver instant, accurate support — in any language, around the clock.
Free to install · No credit card required